how we work
Transparent, customer-focused operationsan organization attentve to your needs
We are committed to fully satisfying our customers by offering them high-quality products capable of perfectly meeting their needs.
To achieve this, we have set up a solid organizational structure in which our employees work closely together in different departments. This optimal configuration enables each department to bring its own added value and to work together to guarantee the quality of our octopuses and to meet the requirements of the site’s specifications.
a transparent operation
We operate with complete transparency. We are convinced of the importance of open and transparent communication with our partners, which for us is a fundamental pillar of the trust we build with our company’s stakeholders.
Below you’ll find our internal process, from quotation request to order delivery.
costing
After receiving your request, our estimators will promptly provide you with a detailed quotation based on your drawings and specifications.
planing
As soon as we receive your order, our planning department contacts you to determine the future delivery schedule. Thanks to its forward planning, it will monitor your shipments from start to finish of your site, to ensure efficient internal coordination and compliance with the announced deadlines.
study
Our design office will work with you to draw up a complete technical specification. Thanks to this document and the plans received, your octopus can be designed to your specifications.
manufacturing
We have our own workshop on site in the Vosges. Once the octopuses have been designed, they are manufactured here using machines specially designed for this type of production.
shipping
Your octopuses are manufactured and ready to ship! We can arrange delivery to your site or workshop, as you wish. We work with reliable, experienced carriers who guarantee fast, safe delivery.
